The team at Steel City is committed to making sure our clients orders receive the same amount of care and attention as always.  We are set up, working from home and are able to attend to any branded merchandise needs – be it for now or for postponed or planned campaigns to come. We are here to help and support you with creative and stand out branded gifts to entertain and show your gratitude to colleagues and clients when they need it the most.


James Biggin - Managing Director of Steel City Branded Merchandise

James Biggin will be answering any phone calls to our office number 0114 275 4150. James is happy to chat about how we are handling the current situation and share business solutions that have worked for us and could help you too!

Account Management

David Robinson - Account Manager of Steel City Branded Merchandise

David Robinson will be responding to any quote requests sent via our online enquiry form or email. David, James and Debbie Hardy will be your interim account managers. They are covering all accounts and assisting with any orders, new or current.


Debbie Hardy - Account Manager of Steel City Branded Merchandise

Debbie Hardy and David will be organising and monitoring all production with our suppliers of your branded merchandise. They will keep you updated with despatch dates.


Rachel Cain - Office Manager Credit Control of Steel City Branded Merchandise

Rachel Cain will be following up with invoices and delivery notes for your orders. Rachel will be on hand for all your statement enquiries.

We are operating on a skeletal staff structure however, we are fully capable to chat through branded merchandise ideas. We can take on any new enquiries and process orders for you. There is still a wide range of branded products available despite some of our factories closing temporarily. See our full Covid-19 statement here.

You can reach us on 0114 275 4150 or email. We are here to support you with creative, well-thought out branded merchandise ideas and solutions to make your brand stand out.