We are committed to making sure your orders receive the same amount of care and attention as always as we face the third Covid-19 lockdown.  We are currently set up, working from home and are able to attend to any branded merchandise needs – be it for raising your brand awareness right now or for postponed or planned campaigns to come. The team is here to help and support you with creative and stand out branded gifts to entertain and show your gratitude to colleagues and clients when they need it the most.

You can still contact us on our main phone number 0114 275 4150. We have also recently implemented a new phone system and each member of staff have a direct line. Get in touch to request this information.

See below who to speak to for your enquiry:

The Steel City Team

James Biggin - Managing Director of Steel City Branded Merchandise

James Biggin – Managing Director

James is happy to chat about how we are handling the current situation and share business solutions that have worked for us and could help you too!

David Robinson - Account Manager of Steel City Branded Merchandise

David Robinson – Account Manager

Debbie Hardy - Account Manager of Steel City Branded Merchandise

Debbie Hardy – Account Manager

Leigh Walsh - Account Manager

Leigh Walsh – Account Manager / Production

David, Debbie and Leigh are our account managers and are assisting with any orders, new or current. They will be responding to any quote requests sent via our online enquiry form or email.

Lisa Crosby - Bookkeeper and Credit Controller

Lisa Crosby – Accounts

Lisa will be following up with invoices and delivery notes for your orders. Shewill be on hand for all your statement enquiries.

Rest assured, we are fully operational and welcome the opportunity to chat through branded merchandise ideas. We are confident that our worldwide trade only supply base is unaffected and extremely well prepared for Covid safe production and delivery of goods.

You may be inclined to press pause on your marketing, but it is a good time to take this opportunity to get noticed and keep in the front of your clients minds. It is also the ideal time to plan ahead for when the world is back up and running. We are here to support you with promotional products that will keep your brand alive – be that with branded face coverings, personal protective itemswellbeing gifts, branded stationery, winter items, or products to help working from home. We are able to accommodate any query you may have, we have the expertise to deliver a seamless customer journey from initial contact right through to delivery of your custom items.

You can reach us on 0114 275 4150 or email. We are here to support you with creative, well-thought out branded merchandise ideas and solutions to make your brand stand out.

You may also be interested in our previous blogs:

Updated from our original post in April 2020.