Name: Charity
Brand: Steel City Marketing

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At Steel City, we know that when you are ordering for an appeal drop, a volunteer day, or a big event, you have enough on your plate. We select charity and CSR merchandise to take the stress away from the things that can cause headaches: like artwork issues, print quality, or missed deadlines.

Our focus is simple: keep your branding consistent, make sure the items are genuinely useful to the recipient, and ensure the delivery is reliable. Here is how we do it:

Total control from brief to delivery: We use a managed, proof-led process because we know that rushed approvals can lead to mistakes. Our workflow keeps your approved artwork central to the order, so our production teams follow the same version all the way through to delivery, giving you total peace of mind.
Making your logo stand out: We prioritise items with great print areas and full-colour options because we want your brand to be seen clearly. We avoid items where fine lines might get lost, ensuring your logo looks sharp and consistent across every product in your campaign.
Reliable lead times: We know that event dates can’t move, so “it’ll probably arrive” isn’t good enough. We recommend products with known production windows and express options. If your deadline is tight, we will help you choose items that can realistically be produced and delivered in time for your event.
Useful, everyday items: We will always steer you towards drinkware, totes, notebooks, and lanyards because we want your items to be used day-to-day, not left behind. These formats keep your branding visible on desks, in kitchens, and on commutes long after the campaign ends.
UK and European options: We include UK-made choices because long shipping times can add risk. If delivery control is your priority, this gives you a safer route and supports a lower carbon footprint, too.
Genuine sustainability: We call out specifics like GRS-certified recycled fibres, recycled plastics, and responsibly sourced paper because it is important not to greenwash. This gives you facts you can trust and repeat internally, ensuring the product aligns with your values.
Tried and tested products: We suggest “known performers” for quality and print area to stop you wasting time on items that might look fine online but don’t land well in reality. If you have specific needs, our team can source the perfect solution to match how you’re distributing the items.

Long-lasting quality: We recommend the Hi Vis Safety Waistcoat because we know event kit needs to last. This one meets EN471 Class 2 (UKCA/CE) and stays usable through up to 25 washes, so your team can keep wearing it across repeat events without it looking tired.
Reliable and durable: The reason we use the 20mm rPET Double Trigger Clip Lanyard as a benchmark is that we want to avoid clips snapping or lanyards twisting. The double trigger clips and safety break offer quality you can feel, and the full-colour print ensures your branding is always readable.
Drinkware to be proud of: Our approach with the Sports Bottle Olympic 500ml – Full Colour is to ensure you are giving a gift that lasts. UK-made production and a dishwasher-safe build mean your volunteers or donors can use it daily in offices and gyms without it looking scruffy after a few washes.
Perfect for post: We picked the Seed Bomb Tin because we know postage costs matter. This tin fits as a large letter and takes a full-colour lid label, so it arrives intact and stays useful – a lovely, sustainable way to leave a lasting impression.
A walking billboard: We chose the Seabrook 5oz Recycled Cotton Tote Bag – Full Colour because we know you want your brand seen out and about. The large 220 × 220mm full-colour print area keeps your message prominent, and the recycled cotton blend means it is strong enough for repeat shopping trips.
The complete welcome: That’s why our team includes the Onboarding Gift Set 01 – Full Colour when you need volunteer packs that feel special. The boxed notebook, BPA-free bottle, and pen make people feel part of the team straight away, and it is easy for you to store and hand out.

James Biggin

James joined Steel City in 2001 and took over the business, co-founded by his father, in 2006. He has been managing director for 19 years as of 2025.

Second time ordering from Steel City. The team has been marvellous once again. Very attentive to my requests, and in this occasion - very short deadline. They were quick to respond, and delivered on time in spite of the challenge of time. Always respond quickly and very proactive. I highly recommend this company for any marketing needs. Their brouchure is full of ideas and nothing is out of reach. Thank you once again team!

“Really happy with service from start to finish! Quick turnaround from ordering to receiving products.”

Steel City supplied magnets for us recently on behalf of one of our charity sector clients. Both David & Rowan from initial quote, through to overseeing the project itself were brilliant. Very pleased with the finished product, and quicker than initially expected. Thanks again, Marc

Amazing service through out and unbeatable lead times! Steel City really makes the impossible possible!

Great service from start to finish and excellent product.

Fantastic all round, great communcation from Rowan and the team, products came exactly as described, really simply process would 100% recommend using them, very trustworty.

We used Steel City Marketing for company merchandising and had a brilliant experience. Quick turnaround, open communication, and high-quality on delivery! Shout out to Debbie and Rowan! Would absolutely recommend.

Communication and customer service was excellent. High quality product. Thank you Rowan.

James and Rowan were super helpful in helping us finalise our plans and delivered a product we are super happy with! :-)

A huge thank you to Rowan and Debbie at Steel City for all their help with our new merchandise for our rebranding launch! They were a dream to work with, super friendly and responsive! Communication was absolutely on point throughout the whole process, which made everything run so smoothly. The merch looks fantastic and really brought our new brand to life. I can’t recommend them enough!

Delighted with the service, the product and the prompt delivery - thank you 😀

Had a fantastic experience ordering products through Steel City. From very first contact through to delivery everyone was very helpful and professional, keeping me informed at every step of the way, and ensured a speedy outcome - an extremely efficient process from start to finish.

These guys are super. They are all very personable and incredibly easy to work with, and will stop at nothing to make sure the order is exactly right. We have made three orders from them now and have been really pleased each time.

A really quick turnaround and they were happy to do whatever changes were needed. Amazing service, thank you so much!

Great service from the whole team from ordering, through fulfilment to billing. Staff were all friendly and accommodating to our needs and made great suggestions to our order - thank you. Will use again!

I ordered name badges from Steel City, the communication from Rowan and the final product were first class, I will definitely use them again.

We have used Steel City a number of times and this order was no different - a fast, friendly and efficient service from start to finish! Highly recommended for any and all branded goods!

Excellent customer service throughout the whole process - from initial contact through to delivery. I was kept informed at each stage. Friendly and helpful staff. Thanks.

Ordered loads of branded merch from them (we're talking in the 1000s) multiple times over the past few years and they never fail to be absolutely spectacular with their customer service, general friendliness and their helpfulness! The merch is top notch quality, and will happily continue using Steel City for many orders to come! Hugely recommend!

We have ordered several branded products from Steel City, and we have been extremely impressed by both the quality of the products themselves and also the service we've received from their fantastic team. Georgia in particular has been brilliant - her friendly demeanour and genuine willingness to help us make the right decisions for our business made the entire process seamless. No question was too trivial, and no request was ever too much trouble for her. Steel City has earned our trust as a reliable and customer-focused company, and we wouldn’t hesitate to recommend them to anyone looking for high-quality branded products with exceptional service to match. Thanks guys!

I have known Steel City Marketing for many, many years and always find them extremely professional. The whole process: from responding to my initial inquiry; through to tracking delivery is managed in a super professional way. On top of that - they are lovely, friendly people ... highly recommended :-)

Seamless from start to finish. Very helpful company, brilliant product and delivery on time. Couldn't recommend more.

We are delighted with our branded hoodies. The team are a pleasure to work with and provided an excellent service on a tight deadline. Thoroughly recommend Steel City Marketing.

Good quality products, competitively priced with excellent communications throughout the whole process.

Fabulous fast and friendly service, cracking banner :)

Very helpful and friendly customer service, and great job on pin badges produced for our Freshers campaign

Absolutely A-1 in every area. From design, to communication, to delivery, processing, speed, quality of products - exceptional!

My first time using Steel City BM, what a great service, we delayed things and messed them about a bit but they still came up trumps, got the merchandise we wanted, printed with our Logos and delivered within the very short timeframe we gave them, excellent service. I would highly recommend using them

I am a repeat customer for a good reason and have been for years. Never let me down, courteous, friendly service, quality goods, lovely efficient firm to deal with (exemplary COMMUNICATION as well, which seems to be a commodity fast diminishing between client and supplier these days) and going forward I’ll be back again - at least twice a year with ever increasing volumes. Can’t recommend them highly enough. Great firm.

Recently sourced products from Steel City and couldn't be happier! From the initial enquiry to the delivery of the products, every step of the process was handled with the utmost professionalism and care. The quality is exceptional, the customer service is outstanding, and the delivery was prompt. I highly recommend them to any business looking for reliable, high-quality suppliers. Thank you for exceeding our expectations!

Ordered a bulk order of 500 branded notepads on the Monday and they had been delivered on the Friday! Impressively fast. Great quality products, and the customer service is the best i've experienced- both Rowan the Sales Administrator and Debbie the Account Manager were excellent, very rapid email response with all the info needed. We will continue to use Steel City for our company's branded merch.

Can't rate the team at Steel City Marketing highly enough. I've ordered a few different promotional items just recently and every single time, from start to finish, the service from Georgia & Rowan in particular, has been first class. Each item we have had (leather key fobs, feather flags and printed bags) are of an excellent quality and have been produced to a very high standard. I've always been pleasantly surprised at the quality, speed and with the exceptional service this company has always fulfilled our orders.

Brilliant service from start to finish. Rowan went that 'extra mile' to keep me informed on progress.

Highly recommend Steel City for all promotional items and gifts. The team were very helpful and supportive in helping us source what we were looking for and sent multiple free samples for us to test the quality prior to us making a final decision. Highly recommend Steel City and look forward to working with them again in the future. - Review on behalf of AUMA Actuators Ltd.

“As always, the service was fast and reliable with my favourite bit being the communication. As a customer you know exactly what to expect at every point of the process because your expectations are managed beautifully and all information is communicated well.”

Excellent service and produced items once again from Debbie and the whole team at Steel City. I won't go anywhere else for my promo items.

Super speedy process and the team were on hand throughout! Highly recommend - thank you again!

Fantastic experience using Steel City from the minute I emailed James about my requirements to the finished product being delivered. Can't speak highly enough of Rowan for her regular communication and letting me know how things are progressing.

Great experience of using Steel City, nothing was too much trouble, everyone within the team that we dealt with were really helpful, will definitely be using them again!

Good Products, good service - kept informed all the way - Steel City met my expectations which are pretty high - nicely done SC...

The team at Steel City have been extremely helpful whilst ordering new merchandise for a small charity. They came up with suggestions for the products, enhanced the logo and offered an excellent price. Overall very friendly and efficient and we are delighted with the final products.

Excellent customer service and communication, good turnaround times and a quality product. Many Thanks!

Excellent customer service

Great communication, good prices and excellent quality products. Thank you.

The process of placing the order as always was handled well and a pleasure to work with you and your team at Steel City.

Great communication, quick delivery, excellent range of products.

great, professional and amazing team. exactly the kind of company yo'd want ot do business with!!

An amazing company to work with! I ordered some corporate gifts for our company and everyone I spoke to was incredibly helpful, they made all changes I asked for and managed to get everything to us in time for an event we were attending!

Great price, prompt delivery. Great customer service. Debbie and Rowan are great and I really recommend their services.

Charity Merchandise

List of Products

Onboarding Gift Set 01 – 1 Colour

Onboarding Gift Set 01 – Full Colour

Bespoke Shaped Bamboo Award

A5 Spiral Soft Cover Notebook and Crayon Set

Foam Character Bookmarks

Laptop Sticker

Tablecloth

Universal Tumbler – 1 Colour

Hi Vis Safety Waistcoat

Hi-Vis Honey Bear

10mm Bootlace Lanyard – 1 Colour

10mm Bootlace Lanyard – Full Colour

A5 Greetings Card

Candy Cane Cards

Gazebo

Recycled Christmas Decoration

Shatterproof Bauble

Recycled Ice Pop Trolley Coin

Crew Woven Bamboo Socks

15mm Bamboo Lanyard

Mini LED Torch Key Ring

Bespoke Sublimated Running Vest

Bespoke Sublimated Football Shirt

15 x 4.5cm LED Clear Acrylic Award

Bespoke Sublimated Cycle Jersey

Bespoke Sublimated Polo Shirt

Bespoke Sublimated Technical T-Shirt

JustCool Cool Vest

JustCool Active Recycled Base Layer

Biosense Ballpen – 1 Colour

Berk Recycled Ballpen

One Earth Ballpen

Senator® Super Hit Basic Plastic Ballpen

15mm Smooth Polyester Pull Reel Lanyard

15 x 10cm Jade Glass Circle Award – Engraved

15 x 12.5cm Jade Glass Rectangle Award – Engraved

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Key Information

Why Choose Us

Our Charity Range

James Biggin