Name: Care Packs
Brand: Steel City Marketing

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Key Information

At Steel City, we curate these care packs to solve two common problems: promotional items that end up in a drawer, and packs that arrive looking tired. Our choices focus on quality materials, durable branding methods, and sturdy packaging so your gifts land well and become part of your recipient’s daily routine.

Essentials that get used: We select refillable pens, high-quality A5 journals (often with 100gsm paper), and insulated drinkware because we know these are the items people actually reach for day-to-day. This avoids the frustration of scratchy pens, thin paper, or mugs that lose heat, ensuring your kit stays on the desk rather than being discarded after week one.
Presentation that protects: We use presentation boxes, hinged pen boxes, bamboo gift boxes, and strong cardboard hamper boxes to keep items secure and separated during transit. This prevents scuffs and ensures a professional “unboxing” experience, rather than looking like everything was just thrown in together.
Durable branding: We recommend engraving on metal pens and drinkware, plus debossing on journals, because these finishes stand up to constant handling and daily wear. If you’re sending packs for long-term use, this ensures your branding doesn’t crack, peel, or look patchy, keeping your logo looking sharp for months to come.
Clear lead times: We manage our packs within clear proof-to-dispatch windows (commonly 5-18 working days depending on the pack) so you can plan your event or campaign with confidence. If you’re working to a fixed deadline, this helps us guide you toward formats that we know can be turned around in time.
Post-ready packaging: Because we know couriers can be rough, we use rigid formats – kraft sleeves, premium cardboard presentation boxes, and hamper-style cartons – that you can plan around. This minimises the risk of split lids or dented corners, ensuring your brand makes the right first impression when it lands on a desk.
Hassle-free contents: We offer plenty of non-food options (pens, journals, boxed sets) to easily navigate internal policies around allergies, dietary requirements, or gift restrictions. If you do prefer food-and-drink options, we’re transparent about the contents upfront so you can get the sign-off you need before committing your budget.
Expert sourcing: We treat the products on this page as our benchmark for quality and durability, so you start from a standard that won’t let you down. However, if you have a specific brief, budget, or lead time, our team can source beyond this list to find exactly what you need while ensuring the quality remains high.

Branding from the start: We recommend the Mail Box – Premium Corporate Gift Pack because our personalised A6 label on the lid ensures your brand is the first thing they see. If you’re sending campaign packs, this provides consistent logo placement on the outer pack, making a strong impact before the box is even opened.
Scuff-resistant finish: We chose the Mood Travis Gift Set – Full Colour because its purpose-made printed gift box (from responsibly sourced card) keeps the exterior looking clean after shipping. If you’ve ever had sets arrive looking a bit battered, this format keeps your branding crisp on the packaging that your client actually sees first.
Built for daily use: Our setup for the CROSS Medium Journal And Coventry Ballpen Gift Set uses an engraved metal pen and a debossed journal cover because those high-quality finishes don’t rub away. If you want a set that still looks smart after weeks of meetings, this avoids the wear and tear often seen with standard print methods.
Sharp laser engraving: We feature the Fabium Soft Feel Ballpen & Rollerpen Gift Set with Chromark® laser engraving because it keeps logo edges sharp and distinct. If your recipients carry pens in pockets or laptop bags, this finish holds up brilliantly to friction and daily handling.
Maximum brand exposure: We chose the Genie Medio Hamper because the robust cardboard hamper box and large front print area (875 × 654mm) give you exceptional brand visibility. If you’re sending premium hampers, this ensures the packaging reflects the quality of the gift inside, rather than looking generic.
Compact and secure: We recommend the Wine and Chocolate Set because the compact kraft box and full-colour printed sleeve keep the pack neat and tidy in the post. If you’re mailing gifts, this solves the issue of bulky boxes getting crushed, ensuring a pristine arrival without the need for excessive taping.

Georgia Brookes

Georgia joined us in 2021 and is now a Sales and Production Assistant. With 4 years’ experience, she ensures every customer’s order runs smoothly.

Second time ordering from Steel City. The team has been marvellous once again. Very attentive to my requests, and in this occasion - very short deadline. They were quick to respond, and delivered on time in spite of the challenge of time. Always respond quickly and very proactive. I highly recommend this company for any marketing needs. Their brouchure is full of ideas and nothing is out of reach. Thank you once again team!

“Really happy with service from start to finish! Quick turnaround from ordering to receiving products.”

Steel City supplied magnets for us recently on behalf of one of our charity sector clients. Both David & Rowan from initial quote, through to overseeing the project itself were brilliant. Very pleased with the finished product, and quicker than initially expected. Thanks again, Marc

Amazing service through out and unbeatable lead times! Steel City really makes the impossible possible!

Great service from start to finish and excellent product.

Fantastic all round, great communcation from Rowan and the team, products came exactly as described, really simply process would 100% recommend using them, very trustworty.

We used Steel City Marketing for company merchandising and had a brilliant experience. Quick turnaround, open communication, and high-quality on delivery! Shout out to Debbie and Rowan! Would absolutely recommend.

Communication and customer service was excellent. High quality product. Thank you Rowan.

James and Rowan were super helpful in helping us finalise our plans and delivered a product we are super happy with! :-)

A huge thank you to Rowan and Debbie at Steel City for all their help with our new merchandise for our rebranding launch! They were a dream to work with, super friendly and responsive! Communication was absolutely on point throughout the whole process, which made everything run so smoothly. The merch looks fantastic and really brought our new brand to life. I can’t recommend them enough!

Delighted with the service, the product and the prompt delivery - thank you 😀

Had a fantastic experience ordering products through Steel City. From very first contact through to delivery everyone was very helpful and professional, keeping me informed at every step of the way, and ensured a speedy outcome - an extremely efficient process from start to finish.

These guys are super. They are all very personable and incredibly easy to work with, and will stop at nothing to make sure the order is exactly right. We have made three orders from them now and have been really pleased each time.

A really quick turnaround and they were happy to do whatever changes were needed. Amazing service, thank you so much!

Great service from the whole team from ordering, through fulfilment to billing. Staff were all friendly and accommodating to our needs and made great suggestions to our order - thank you. Will use again!

I ordered name badges from Steel City, the communication from Rowan and the final product were first class, I will definitely use them again.

We have used Steel City a number of times and this order was no different - a fast, friendly and efficient service from start to finish! Highly recommended for any and all branded goods!

Excellent customer service throughout the whole process - from initial contact through to delivery. I was kept informed at each stage. Friendly and helpful staff. Thanks.

Ordered loads of branded merch from them (we're talking in the 1000s) multiple times over the past few years and they never fail to be absolutely spectacular with their customer service, general friendliness and their helpfulness! The merch is top notch quality, and will happily continue using Steel City for many orders to come! Hugely recommend!

We have ordered several branded products from Steel City, and we have been extremely impressed by both the quality of the products themselves and also the service we've received from their fantastic team. Georgia in particular has been brilliant - her friendly demeanour and genuine willingness to help us make the right decisions for our business made the entire process seamless. No question was too trivial, and no request was ever too much trouble for her. Steel City has earned our trust as a reliable and customer-focused company, and we wouldn’t hesitate to recommend them to anyone looking for high-quality branded products with exceptional service to match. Thanks guys!

I have known Steel City Marketing for many, many years and always find them extremely professional. The whole process: from responding to my initial inquiry; through to tracking delivery is managed in a super professional way. On top of that - they are lovely, friendly people ... highly recommended :-)

Seamless from start to finish. Very helpful company, brilliant product and delivery on time. Couldn't recommend more.

We are delighted with our branded hoodies. The team are a pleasure to work with and provided an excellent service on a tight deadline. Thoroughly recommend Steel City Marketing.

Good quality products, competitively priced with excellent communications throughout the whole process.

Fabulous fast and friendly service, cracking banner :)

Very helpful and friendly customer service, and great job on pin badges produced for our Freshers campaign

Absolutely A-1 in every area. From design, to communication, to delivery, processing, speed, quality of products - exceptional!

My first time using Steel City BM, what a great service, we delayed things and messed them about a bit but they still came up trumps, got the merchandise we wanted, printed with our Logos and delivered within the very short timeframe we gave them, excellent service. I would highly recommend using them

I am a repeat customer for a good reason and have been for years. Never let me down, courteous, friendly service, quality goods, lovely efficient firm to deal with (exemplary COMMUNICATION as well, which seems to be a commodity fast diminishing between client and supplier these days) and going forward I’ll be back again - at least twice a year with ever increasing volumes. Can’t recommend them highly enough. Great firm.

Recently sourced products from Steel City and couldn't be happier! From the initial enquiry to the delivery of the products, every step of the process was handled with the utmost professionalism and care. The quality is exceptional, the customer service is outstanding, and the delivery was prompt. I highly recommend them to any business looking for reliable, high-quality suppliers. Thank you for exceeding our expectations!

Ordered a bulk order of 500 branded notepads on the Monday and they had been delivered on the Friday! Impressively fast. Great quality products, and the customer service is the best i've experienced- both Rowan the Sales Administrator and Debbie the Account Manager were excellent, very rapid email response with all the info needed. We will continue to use Steel City for our company's branded merch.

Can't rate the team at Steel City Marketing highly enough. I've ordered a few different promotional items just recently and every single time, from start to finish, the service from Georgia & Rowan in particular, has been first class. Each item we have had (leather key fobs, feather flags and printed bags) are of an excellent quality and have been produced to a very high standard. I've always been pleasantly surprised at the quality, speed and with the exceptional service this company has always fulfilled our orders.

Brilliant service from start to finish. Rowan went that 'extra mile' to keep me informed on progress.

Highly recommend Steel City for all promotional items and gifts. The team were very helpful and supportive in helping us source what we were looking for and sent multiple free samples for us to test the quality prior to us making a final decision. Highly recommend Steel City and look forward to working with them again in the future. - Review on behalf of AUMA Actuators Ltd.

“As always, the service was fast and reliable with my favourite bit being the communication. As a customer you know exactly what to expect at every point of the process because your expectations are managed beautifully and all information is communicated well.”

Excellent service and produced items once again from Debbie and the whole team at Steel City. I won't go anywhere else for my promo items.

Super speedy process and the team were on hand throughout! Highly recommend - thank you again!

Fantastic experience using Steel City from the minute I emailed James about my requirements to the finished product being delivered. Can't speak highly enough of Rowan for her regular communication and letting me know how things are progressing.

Great experience of using Steel City, nothing was too much trouble, everyone within the team that we dealt with were really helpful, will definitely be using them again!

Good Products, good service - kept informed all the way - Steel City met my expectations which are pretty high - nicely done SC...

The team at Steel City have been extremely helpful whilst ordering new merchandise for a small charity. They came up with suggestions for the products, enhanced the logo and offered an excellent price. Overall very friendly and efficient and we are delighted with the final products.

Excellent customer service and communication, good turnaround times and a quality product. Many Thanks!

Excellent customer service

Great communication, good prices and excellent quality products. Thank you.

The process of placing the order as always was handled well and a pleasure to work with you and your team at Steel City.

Great communication, quick delivery, excellent range of products.

great, professional and amazing team. exactly the kind of company yo'd want ot do business with!!

An amazing company to work with! I ordered some corporate gifts for our company and everyone I spoke to was incredibly helpful, they made all changes I asked for and managed to get everything to us in time for an event we were attending!

Great price, prompt delivery. Great customer service. Debbie and Rowan are great and I really recommend their services.

Care Packs

List of Products

Mood Swiftie Gift Set – Full Colour

Mood Travis Gift Set – Full Colour

Mail Box – Premium Corporate Gift Pack

Genie Medio Hamper

Genie Magna Hamper

Genie Mighty Hamper

Wellmark Just Relax 3 Piece Bath Salt Gift Set

Golfers Gift Box

Chilli Concept Gift Set 8 – 1 Colour

Chilli Concept Gift Set 8 – Engraved

Chilli Concept Gift Set 8 – Full Colour

Essential Hamper

Signature Hamper

Prestige Hamper

CROSS Medium Journal And Coventry Ballpen Gift Set

Pierre Cardin Fontaine Set – Engraved

Bravado Milan Pen Set

Ella Stainless Steel Pen Set

Leah Aluminium Pen Set

Mail Box Garden

Seasons 2 Piece Wine Set – Engraved

Seasons 4-Piece Wine Set

Vinga Baltimore Pen Set

Wine and Chocolate Set

Wine Tasting Set

Autograph Ambassador Set – 1 Colour

Autograph Ambassador Set – Full Colour

Autograph Ambassador Set – Engraved

Seasons 4-Piece Wine Set

Seasons 2 Piece Wine Set – 1 Colour

Fabium Soft Feel Ballpen & Rollerpen Gift Set

Pierre Cardin Fontaine Set – 1 Colour

Pierre Cardin Lustrous Gold Pen & Pencil Set

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Key Information

Why Choose Us

Our Care Packs Range

Georgia Brookes