We have invested a lot of time and energy into creating values which are at the core of our culture:
Genuine
- Honest in our approach with all customers
- Honest in our approach with all colleagues
- Do what we say we will
- Proactively builds trusted relationships with our customers
- Doesn’t just ‘chase the sale’
- Demonstrate we care!
Supportive
- Actively supports our clients, their brands and their campaigns
- Actively supports all colleagues and team mates
- Fairness to our suppliers
- Takes responsibility and ownership
- Looks out for colleagues and offers help without being asked
Energy
- Demonstrates commitment to the company’s overall goals
- Demonstrates a positive attitude in everything we do
- Gives it our all when at work
- Brings out the energy in others
- Asks questions to constructively challenge what we do
- Generates ideas to help us achieve our goals
- Use our initiative without being pushed
- Have fun!
Respect
- Values other people’s views and opinions
- Actively asks for and listens to other people’s views and opinions
- Treats every customer and every order with care regardless of size
- Values other people’s contribution to the business
Delight Our Customers
- ‘Wow’ our customers with the level of service we provide
- Strives to be an extra member of our clients’ team
- Looks to make us ‘as easy to do business with’ as possible
- Proactively keep customers informed every step of the way and deliver our “client journey”