Client Happiness
Client Happiness
LiveWe pride ourselves on delivering a seamless, transparent client journey, from first contact right through to delivery of our branded merchandise.
They tell us if they were completely happy, it was a good performance, there were some issues or there were major issues. You can see in real time how our clients are rating us on this webpage.
91.6%
Completely Happy
6.4%
Good Performance
1%
Some Issues
1%
Major Issues
Our Last 100 Ratings
We constantly monitor our feedback to make sure we’re delivering an exceptional service. If a client is unhappy, we will do our best to understand why, resolve any issues and learn from the experience.
Refer a Friend, Receive a Freebie!
As soon as your friend places an order, you will both receive your very own FREE branded gift!
If you have been happy with your experience with Steel City, can you think of anyone else who may benefit from our branded merchandise services?
If the answer is yes, simply send this email to them and if they go on to place an order, we will send you BOTH your very own branded thank you gift! Easy as that! Gifts all round!
* Image is a suggestion of what free gift we may send you
Our Latest Comments
Super fast and informative every step of the way.
We are extremely happy with the service provided by Steel City, from ordering to receipt we have been notified of every step of the process. Thank you
Really happy with service from start to finish! Quick turnaround from ordering to receiving products.
Can't fault Steel City at all the whole process is smooth and they are my go to especially when we need a quick turn around, feel that I can trust them to look after the whole ordering and tracking process for us
Great service! Immediate response. Understanding and willing to help. Looking forward to getting the items, and working with you guys in the future.
Great products and quick delivery
David and Rowan are always extremely helpful and accommodating. Go above and beyond to assist me to achieve the products I require. Timely updates which is great.