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Eco Mugs & Cups
Key Information
Why Choose Us
At Steel City, we select branded mugs and cups based on how they’ll perform in the real world. We want to avoid lids that leak, prints that scratch, and “eco” claims that don’t stack up. This range focuses on heat retention, spill control, and materials that are genuinely useful for the recipient in their day-to-day life.
- Long-Shift Insulation: We prioritise vacuum-insulated stainless steel because that double-wall build slows heat loss and stops the outside sweating. Whether you’re commuting or sitting in back-to-back meetings, your drink stays hot for longer (often up to 15 hours) or cold for longer (often up to 24 hours), meaning it gets used time and time again rather than being abandoned.
- Bag-Safe Lid Options: We know that spills are a real worry when carrying items in bags. We include screw-fit, push-lock and 360° lid choices to reduce the risk of a cup leaking on a desk near a laptop. It’s about providing a product that won’t let the user down.
- Defensible Recycled Claims: It’s really important that we don’t greenwash. We steer you towards items with clear recycled-content standards like GRS/RCS recycled stainless steel and 100% recycled polypropylene. This gives you the full traceability you need, with concrete standards to point to should your procurement team ask.
- Wear-Resistant Branding: We want your logo to be perceived as really good quality. Our approach is to match the branding method to how the cup gets treated—handled, dropped in bags, and washed repeatedly. If you need branding that won’t scuff, we’ll suggest laser engraving on steel or properly sized full-colour wrap printing (up to 290 × 105mm on some shapes) that holds up better than small prints.
- Readable Wrap Areas: We pick shapes with genuinely visible print placements because we want you to get maximum exposure. If your mug is getting carried around a venue or between meetings, larger areas like 236 × 132mm and near-360° coverage ensure your branding is seen from every angle.
- Easy-Wash Materials: We prioritise dishwasher-safe cups and tumblers because we know convenience is key to reusability. If you’re issuing these to a team, dishwasher-safe builds (and microwave-safe options where the material allows) ensure they stay in circulation and become a real comfort blanket for the user.
- Date-Driven Lead Times: We know that deadlines can be tight. Our selection includes lines that can turn around quickly – sometimes 4-6 days from artwork approval. If you have an event coming up, these faster options keep you on schedule, while our premium specs often sit closer to 9-12 working days depending on the product and branding method.
The products listed above are our starting point benchmarks—what we use as the standard for lead time, sustainability, and quality. However, we take a consultative approach; when your quantities and timelines allow, our team can go beyond this list to source bespoke shapes, materials, and brand-led colour matches.
Our Eco Mugs & Cups Range
- Americano Insulated Tumbler – 1 Colour – We recommend the Americano Insulated Tumbler – 1 Colour when you’re tight on time. Its 4-day lead time (from proof approval) reduces the risk of missing an event date, and the 228 × 73mm print area keeps your logo placement visible in-hand.
- Brite-Americano 350ml Recycled Tumbler – We think the Brite-Americano 350ml Recycled Tumbler is a fantastic benchmark. With 100% recycled material plus dishwasher and microwave safety, it reduces early failures like warping and cracking. If you’re trying to get repeat daily use across a site, that “wash it and go again” usability is vital.
- Circular & Co 8oz Recycled Coffee Cup – Marine Waste – 1 Colour – We put forward the Circular & Co 8oz Recycled Coffee Cup – Marine Waste – 1 Colour because the traceable marine-waste material gives the product a great backstory, and the 100% leakproof Trust-Lock™ 360° lid stops leaks in bags. It’s a useful item that won’t become a “desk only” cup.
- Black+Blum Insulated Leakproof Travel Cup – Our choice of the Black+Blum Insulated Leakproof Travel Cup is perfect for premium welcome packs. The 100% leakproof lockable top and take-apart cleaning design ensures it lands well with the recipient and doesn’t get discarded after the first week.
- Chili Concept Explorer Tumbler – Engraved – We suggest the Chili Concept Explorer Tumbler – Engraved if you want a premium finish that lasts. Engraving won’t peel like surface ink can, and the GRS recycled stainless steel body holds temperature (warm up to 12h, cool up to 24h) while keeping your branding sharp through daily handling.
- Graphic 360 Recycled Tumbler – 900ml – We think the Graphic 360 Recycled Tumbler – 900ml is excellent when you need branding people can actually see in photos and on the move. That full-colour wrap print area up to 290 × 105mm (plus handle and straw) ensures your logo doesn’t get lost in the crowd.
David Robinson
With 20 years’ experience in sales and customer service, David has a wealth of experience supporting and advising clients across B2C and B2B sectors.
Our Reviews
View All4 weeks ago
Second time ordering from Steel City. The team has been marvellous once again. Very attentive to my requests, and in this occasion - very short deadline. They were quick to respond, and delivered on time in spite of the challenge of time. Always respond quickly and very proactive. I highly recommend this company for any marketing needs. Their brouchure is full of ideas and nothing is out of reach. Thank you once again team!
Yael Leinman
3 months ago
“Really happy with service from start to finish! Quick turnaround from ordering to receiving products.”
andrew futter
3 months ago
Steel City supplied magnets for us recently on behalf of one of our charity sector clients. Both David & Rowan from initial quote, through to overseeing the project itself were brilliant. Very pleased with the finished product, and quicker than initially expected. Thanks again, Marc
Marc Bickers
3 months ago
Great service from start to finish and excellent product.
Toby Robinson
3 months ago
Fantastic all round, great communcation from Rowan and the team, products came exactly as described, really simply process would 100% recommend using them, very trustworty.
Kate Harvey
4 months ago
We used Steel City Marketing for company merchandising and had a brilliant experience. Quick turnaround, open communication, and high-quality on delivery! Shout out to Debbie and Rowan! Would absolutely recommend.
Zander Monty
7 months ago
Communication and customer service was excellent. High quality product. Thank you Rowan.
Mohammed Abdulla
8 months ago
James and Rowan were super helpful in helping us finalise our plans and delivered a product we are super happy with! :-)
Destination Ripon
9 months ago
A huge thank you to Rowan and Debbie at Steel City for all their help with our new merchandise for our rebranding launch! They were a dream to work with, super friendly and responsive! Communication was absolutely on point throughout the whole process, which made everything run so smoothly. The merch looks fantastic and really brought our new brand to life. I can’t recommend them enough!
Louise Fairhurst
10 months ago
Delighted with the service, the product and the prompt delivery - thank you 😀
Graham Dunn
10 months ago
Had a fantastic experience ordering products through Steel City. From very first contact through to delivery everyone was very helpful and professional, keeping me informed at every step of the way, and ensured a speedy outcome - an extremely efficient process from start to finish.
Jonathan Couch
11 months ago
These guys are super. They are all very personable and incredibly easy to work with, and will stop at nothing to make sure the order is exactly right. We have made three orders from them now and have been really pleased each time.
Jacob Baldwin
11 months ago
A really quick turnaround and they were happy to do whatever changes were needed. Amazing service, thank you so much!
Sophie Barnett
11 months ago
Great service from the whole team from ordering, through fulfilment to billing. Staff were all friendly and accommodating to our needs and made great suggestions to our order - thank you. Will use again!
Claire C
12 months ago
I ordered name badges from Steel City, the communication from Rowan and the final product were first class, I will definitely use them again.
David Roberts
1 year ago
We have used Steel City a number of times and this order was no different - a fast, friendly and efficient service from start to finish! Highly recommended for any and all branded goods!
Chantries and Pewleys Estate Agents
1 year ago
Excellent customer service throughout the whole process - from initial contact through to delivery. I was kept informed at each stage. Friendly and helpful staff. Thanks.
Rebecca Norton
1 year ago
Ordered loads of branded merch from them (we're talking in the 1000s) multiple times over the past few years and they never fail to be absolutely spectacular with their customer service, general friendliness and their helpfulness! The merch is top notch quality, and will happily continue using Steel City for many orders to come! Hugely recommend!
Jordon Horn
1 year ago
We have ordered several branded products from Steel City, and we have been extremely impressed by both the quality of the products themselves and also the service we've received from their fantastic team. Georgia in particular has been brilliant - her friendly demeanour and genuine willingness to help us make the right decisions for our business made the entire process seamless. No question was too trivial, and no request was ever too much trouble for her. Steel City has earned our trust as a reliable and customer-focused company, and we wouldn’t hesitate to recommend them to anyone looking for high-quality branded products with exceptional service to match. Thanks guys!
Carleys
1 year ago
I have known Steel City Marketing for many, many years and always find them extremely professional. The whole process: from responding to my initial inquiry; through to tracking delivery is managed in a super professional way. On top of that - they are lovely, friendly people ... highly recommended :-)
Patrick Ross
1 year ago
Seamless from start to finish. Very helpful company, brilliant product and delivery on time. Couldn't recommend more.
Catriona McDonald
1 year ago
We are delighted with our branded hoodies. The team are a pleasure to work with and provided an excellent service on a tight deadline. Thoroughly recommend Steel City Marketing.
Richard Kerr
1 year ago
Good quality products, competitively priced with excellent communications throughout the whole process.
Dave Lawrence
1 year ago
Fabulous fast and friendly service, cracking banner :)
Mai Mai Steele
1 year ago
Very helpful and friendly customer service, and great job on pin badges produced for our Freshers campaign
Showroom Cinema
1 year ago
Absolutely A-1 in every area. From design, to communication, to delivery, processing, speed, quality of products - exceptional!
Katie Bell
1 year ago
My first time using Steel City BM, what a great service, we delayed things and messed them about a bit but they still came up trumps, got the merchandise we wanted, printed with our Logos and delivered within the very short timeframe we gave them, excellent service. I would highly recommend using them
anth thompson
1 year ago
I am a repeat customer for a good reason and have been for years. Never let me down, courteous, friendly service, quality goods, lovely efficient firm to deal with (exemplary COMMUNICATION as well, which seems to be a commodity fast diminishing between client and supplier these days) and going forward I’ll be back again - at least twice a year with ever increasing volumes. Can’t recommend them highly enough. Great firm.
Milly Johnson
2 years ago
Recently sourced products from Steel City and couldn't be happier! From the initial enquiry to the delivery of the products, every step of the process was handled with the utmost professionalism and care. The quality is exceptional, the customer service is outstanding, and the delivery was prompt. I highly recommend them to any business looking for reliable, high-quality suppliers. Thank you for exceeding our expectations!
Georgina T
2 years ago
Ordered a bulk order of 500 branded notepads on the Monday and they had been delivered on the Friday! Impressively fast. Great quality products, and the customer service is the best i've experienced- both Rowan the Sales Administrator and Debbie the Account Manager were excellent, very rapid email response with all the info needed. We will continue to use Steel City for our company's branded merch.
Amber Robinson
2 years ago
Can't rate the team at Steel City Marketing highly enough. I've ordered a few different promotional items just recently and every single time, from start to finish, the service from Georgia & Rowan in particular, has been first class. Each item we have had (leather key fobs, feather flags and printed bags) are of an excellent quality and have been produced to a very high standard. I've always been pleasantly surprised at the quality, speed and with the exceptional service this company has always fulfilled our orders.
Grooms Garage
3 years ago
Brilliant service from start to finish. Rowan went that 'extra mile' to keep me informed on progress.
John Nix
2 years ago
Highly recommend Steel City for all promotional items and gifts. The team were very helpful and supportive in helping us source what we were looking for and sent multiple free samples for us to test the quality prior to us making a final decision. Highly recommend Steel City and look forward to working with them again in the future. - Review on behalf of AUMA Actuators Ltd.
Callum Hopkins
2 years ago
“As always, the service was fast and reliable with my favourite bit being the communication. As a customer you know exactly what to expect at every point of the process because your expectations are managed beautifully and all information is communicated well.”
Kimberly Sewell
2 years ago
Excellent service and produced items once again from Debbie and the whole team at Steel City. I won't go anywhere else for my promo items.
Andrew Williams
2 years ago
Super speedy process and the team were on hand throughout! Highly recommend - thank you again!
Hannah Williams
2 years ago
Fantastic experience using Steel City from the minute I emailed James about my requirements to the finished product being delivered. Can't speak highly enough of Rowan for her regular communication and letting me know how things are progressing.
Karen Leeder
2 years ago
Great experience of using Steel City, nothing was too much trouble, everyone within the team that we dealt with were really helpful, will definitely be using them again!
Katie Peel
2 years ago
Good Products, good service - kept informed all the way - Steel City met my expectations which are pretty high - nicely done SC...
Martin Wilson
2 years ago
The team at Steel City have been extremely helpful whilst ordering new merchandise for a small charity. They came up with suggestions for the products, enhanced the logo and offered an excellent price. Overall very friendly and efficient and we are delighted with the final products.
Anne S
2 years ago
Excellent customer service and communication, good turnaround times and a quality product. Many Thanks!
Joy Arnott
2 years ago
Excellent customer service
Helen Wathall
2 years ago
Great communication, good prices and excellent quality products. Thank you.
Lisa Woodhouse
2 years ago
The process of placing the order as always was handled well and a pleasure to work with you and your team at Steel City.
Clare Holden
2 years ago
Great communication, quick delivery, excellent range of products.
Ericka Hill
2 years ago
great, professional and amazing team. exactly the kind of company yo'd want ot do business with!!
Renee Gilliland
2 years ago
An amazing company to work with! I ordered some corporate gifts for our company and everyone I spoke to was incredibly helpful, they made all changes I asked for and managed to get everything to us in time for an event we were attending!
Ashleigh Birch
3 years ago
Great price, prompt delivery. Great customer service. Debbie and Rowan are great and I really recommend their services.
Mandeep Singh
3 years ago
Always the best service from Steel City, they are such a helpful team and the end product I recently received was perfect. Highly recommend and thank you to Team Steel City for all their help!
Caitlin Hallatt