Client Happiness
98.64%
Client Happiness
in real time
Client Happiness
in real time
We pride ourselves on delivering a seamless, transparent client journey, from first contact right through to delivery of our branded merchandise. To ensure this is happening, we ask our clients to rate the level of service they experience every time they complete an order with us.
They tell us if they were completely happy, it was a good performance, there were some issues or there were major issues.
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We constantly monitor our feedback to make sure we’re delivering an exceptional service. If a client is unhappy, we will do our best to understand why, resolve any issues and learn from the experience.
Our last 100 ratings look like this…
